The transition from the old eAMS platform to MeinAMS will still be possible until April 10. Those who have not switched by this date will automatically receive notification that the AMS will contact them by mail until they re-register. Over 440,000 people have already made the switch, with one-third using ID Austria for this purpose, according to the AMS.

Transition from eAMS to MeinAMS largely seamless

The transition has worked "seamlessly" for most people. However, due to the lack of consistent digital identities, there have been around 14,000 cases that needed to be resolved individually, as names may be spelled differently in various registers. Most of these cases were resolved by the service lines via phone or email, according to the AMS. In general, the number of requests for support in the service lines has significantly decreased. "This is a sign that customers are well-receiving our new platform. We have now reached normal operation," said AMS head Johannes Kopf.

MeinAMS is the access point for all eServices of the Public Employment Service. Workers can digitally register for job search, apply for unemployment benefits or grants, manage appointments, or document applications. For those with an existing eAMS account, no new registration process is required; they can switch directly to MeinAMS. Unemployed individuals who need to register for the first time have two options: The option recommended by the AMS is registration via the digital authentication ID Austria. Those who do not yet have an ID Austria can also register with a valid email address and a self-chosen password. According to the Public Employment Service, registration with an email address and password may take several days, as an RSA letter is sent by mail to confirm identity.

(APA/Red)

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